08:00
Registration and breakfast
Register with our team in the Amber Suite Foyer and grab a light breakfast.
Don't forget to pick your afternoon activity at our registration desk!
This year, we explore the power and opportunities that come from Connected Intelligence. The comprehensive conference programme will explore:
08:00
Register with our team in the Amber Suite Foyer and grab a light breakfast.
Don't forget to pick your afternoon activity at our registration desk!
09:00
Welcome address from Mark Forsyth, Senior Consultant at Lockton People Solutions. Find out everything you need to know ahead of a day of insights and learning. Ahead of welcoming to the stage our Keynote speaker, Mark will explore the importance of connected intelligence, it's value to organisations and the need for strategic approach.
Mark Forsyth
Senior Consultant
Lockton
09:10
Today’s leaders are constantly pulled in different directions, expected to deliver both/and on multiple, competing fronts. To cope in this complex environment, it’s tempting to rely on familiar ‘go-to’ approaches, trusted colleagues, or simple solutions.
But effective leaders don’t just stick to what’s always worked. They embrace change and use tension to unlock fresh thinking, better decisions, and stronger performance.
In this keynote, Amy Walters Cohen explores what it takes to connect opposites in practice. By drawing on her research and award-winning work on paradoxical leadership, she helps leaders unleash the full potential in themselves and those around them.
Amy Walters-Cohen
Founder
Human Dynamics Research
10:10
In today’s complex organisations, teams often operate in silos – driven by different priorities and perspectives but are expected to deliver unified outcomes. This session will explore how to bridge those gaps, bringing stakeholders together to deliver a unified vision. We will hear from Marc about the unique approach he deployed at IHG to strengthen cross functional collaboration and deliver a cohesive approach to global employee benefits.
Marc Bentley
Head of Global Risk Finance
IHG Hotels & Resorts
10:50
A well-timed break to network and refresh in the Amber Foyer.
11:10
As employers face rising costs and growing employee expectations, many are turning to global employee benefits programmes to drive consistency, control and value. But success is not just about programme design, it depends on a strong partnership between the client, the consultant and network.
In this session, we'll explore how global employee benefit programmes help organisations meet their goals and what it takes to make them work in practice, highlighting where strong collaboration delivers real value, where challenges commonly arise, and how clients, consultants and networks can work together to achieve sustainable global employee benefit outcomes.
Nicola Fordham
Chief Solutions Officer
MAXIS Global Benefits Network
11:50
Global benefits strategies are often built on strong principles like consistency, equity, and efficiency, yet their impact can be lost in translation at a local level. This session explores the gap between strategic intent and practical execution across diverse markets. Why do well-designed frameworks struggle to land effectively? And how can organisations ensure global direction remains relevant in different cultural, regulatory, and operational environments? Join us to examine how connected intelligence, local insight and flexible governance can bridge this divide by turning abstract strategy into meaningful, actionable outcomes that work in practice, not just on paper.
Kristof Baertsoen
International Business Unit Manager
Vanbreda
Jeremy Carnero
International Business Manager
MIA
Christine Gallus
Senior Employee Benefits Consultant
FUNK Gruppe AG
Ewelina Jaworska-Bien
Head of People Solutions
GrECo Group
12:30
Refuel in the Glasshouse restaurant before an afternoon of further insights and learning.
13:30
In a world where events shift overnight, wellbeing and risk strategies need more than speed. They need clear thinking. This session opens with a short briefing on the difference between information and intelligence - and why that gap matters. Using the recent Middle East conflict, we show how information can mislead, while tested, contextualised intelligence drives better decisions when it counts.
We will then move into a 30-minute, scenario-led exercise built around a fictional crisis. You’ll step through how events unfold, what good looks like in real time, and where organisations often go wrong. The focus is practical: what to do, what to avoid, and how to act with confidence when pressure is high.
David Geddes
Director
Healix
Dr Luke Kane
Senior Medical Officer
Healix
14:10
Today’s HR leaders operate inside constant tension: consistency versus flexibility, cost versus care, and scale versus human experience. This session, Same difference: identifying and supporting underrepresented groups examines how leaders use Connected Intelligence to move beyond well intended but uneven systems—identifying where policies, benefits, and culture work differently across populations and regions. The focus is on outcomes, not labels: how organizations recognize who may be missed, and how they design smarter, more adaptive support for the workforce they have.
Ian Grimshaw
Global Benefits Director
dentsu
14:50
Mark will close the session and provide information on the afternoon's activities and dinner in the evening.
Mark Forsyth
Senior Consultant
Lockton
15:00
Check-in for your accommodation at the registration desk and change into relaxed attire for the afternoon activities.
16:00
Activities sponsored by our valued sponsors:
- Bupa Global - Woodland Hawk Walk
- Healix International - Sushi Cocktail Masterclass
- MAXIS Global Benefits Network - Cocktail Masterclass
- Zurich Corporate Life & Pensions - Archery
17:00
Relax in your room, the spa or wander around the Grove's Woodland trails.
19:00
Join us in the Potting Shed for dinner, drinks and networking
08:00
Join us for breakfast in the Glasshouse restaurant.
09:00
Found out what's in store for day two of the Forum from Mark Forsyth.
Mark Forsyth
Senior Consultant
Lockton
09:10
Strategy only delivers value when the right discipline, governance and ownership sit behind it. In this client-led session, we explore the evolving role of the benefits manager/leader and what it really takes to turn global benefits ambition into effective execution. Through practical examples—including reward harmonisation initiatives—we’ll examine where precision matters, where pragmatism wins, and when “good enough” is the right call. Zoya, our client speaker, will share candid reflections on what’s worked, what’s changed, and the challenges that remain. Join us to unpack how structure, clarity and collaboration can help organisations move from strong intent to almost perfect execution.
Zoya Zeinalova
Benefits Director - Eurasia
Solenis UK Limited
09:50
Technology is reshaping how employee benefits are delivered, accessed and managed — but where does it truly create value? In this insurer-led session, we’ll explore how digital platforms, data analytics and emerging tools are transforming global benefits strategy. From improving claims transparency and engagement to enhancing risk insight and predictive modelling, technology has the potential to move benefits from reactive administration to proactive management. Join us to examine how insurers are leveraging innovation to improve outcomes, strengthen governance and deliver smarter, more connected global programmes.
Matthew McLaughlin
Head of Data and Analytics
Zurich
James Tait
Head of Zurich Corporate Risk
Zurich
10:30
Organisations invest significantly in employee benefits, yet real impact depends on one critical factor: employee action. When communication fails to inspire understanding, trust, or behaviour change, even the best-designed programmes fall flat. This session explores how to move beyond information-sharing to influencing meaningful employee decisions, from preventive care uptake to wellbeing engagement. We’ll examine how behavioural insight, targeted messaging and measurable feedback loops can turn silence into participation. Join us to discuss practical ways to activate employees, drive healthier behaviours and ensure benefits strategies translate into tangible outcomes.
Chris Rofe
Partner
Lockton
Nicole Stec
Vice President, Wellbeing and Engagement
Lockton
11:10
A well-timed break to network and refresh in the Amber Foyer.
11:30
Global mobility is no longer the exception, it is a core component of organisational growth. Yet for internationally mobile employees and their families, relocation brings uncertainty: new healthcare systems, unfamiliar providers and cultural differences that can affect wellbeing and productivity. In this session, Bupa Global will explore how organisations can create a sense of stability and continuity for globally mobile populations. From seamless access to care and digital health navigation to culturally sensitive support, we’ll examine how benefits can provide reassurance and familiarity even in foreign territory.
Marcelo Mangueira
Director of Strategy Product and Proposition
Bupa Global
12:10
Michael and Phil will be exploring the similarities and differences in the way multinationals' structure and manage their People and Risk disciplines. Furthermore, they will be sharing insights on how the often-separate disciplines can inform each other, with particular focus on how the risk community can support with the People agenda.
Michael Lombardi
President, Global Solutions and Lockton Global Partners
Lockton
Phil Simmance
Senior Vice President
Lockton
12:50
Mark reflects on the day's learnings and summarises key takeaways for you to take back to your organisation and design benefits that deliver results.
Mark Forsyth
Senior Consultant
Lockton
13:00
Join us in the Glasshouse restaurant for lunch before departing for the day or making use of the hotels spa or golf facilities (pre-booking is required).